New Business For Sale: SaaS and AI appointment scheduling software

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July 27, 2021 by Steve Lukes

Steve Lukes just launched a new listing: SaaS and AI appointment scheduling software

SaaS and AI appointment scheduling software
Asking: Call • Gross: $20,000 • Net: $

Problem this solution solves: Scheduling/appointment issues are a constant problem that medical practices and clinics encounter every week. Each week practices and clinics review their schedule for the week and see that it is generally fully booked. However, as the week progresses, they see open appointment slots in their schedule because of patient cancellations, rescheduling, and no-shows. By the end of the week, approximately 20% of their appointments would be no-shows and another 10% late cancellations. The seller's interviewed over 150 physicians, administrators, front office staff, and patients across medical practices, healthcare systems, and US Veterans Healthcare Administration (VHA), and this issue came up repeatedly.  In summary, the problem of no-shows and late cancellations impacts patients, office staff, and healthcare providers in the US healthcare system in the following ways: 1) Poor patient experience due to longer wait times to get appointments; 2) Lost productivity for the office staff and physicians; 3) Increased patient follow-up costs for the medical practice or health system, and 4) Loss of revenue for the medical practice or health system.

Size of the problem: A Harvard Business Review article estimated that every year over $150B is lost in healthcare in the US because of no-shows/missed appointments, and patients waited 18.5 days on average to get an appointment. 

Solution:  A SaaS based product available today that can predict cancellations with over 90% accuracy and backfill those appointments in the future with 'waiting list' patients.  

Traction:  Live with their first client since 2019.  Lifetime revenue from this client/practice is $39K  

The sellers believe that their solution can be tightly integrated with a telehealth solution and would allow filling predicted no-shows or last-minute cancellations over video.  Lastly, this solution can address needs in other verticals (hospitality, restaurants) that face the problem of no-shows.

Steve Lukes
Office: (310) 882-2200 ext 164

Businesses for Sale

Broker Information

Steve Lukes

100 Wilshire Boulevard, Suite 700
Santa Monica, CA 90401
Office: (310) 882-2200 ext 164
Direct: (310) 871-2909
Lic#: 02092334

Logos Member of the California Association of Business Brokers Member of the International Business Brokers Association Member of the M&A Source Holder of the Merger & Acquisition Master Intermediary designation, M&A Source's highest qualification Holder of the Certified Business Intermediary designation, IBBA's highest qualification Holder of the Certified M&A Professional designation from Coles College Trained by the National Association of Certified Valuators and Analysts to conduct business valuations